Air Purifier

Why there is odor at the air oulet?

For new machine, some odor is normal and will disappear soon; for used one, maybe it's time to replace the filter inside.

Why the air flow is significantly reduced?

Please check: 1. the filter packaging has been removed? 2. the speed is set as "Low"? 3. the air filter needs to be replaced? 4. not enough clearance space (15 inches at least) around?

Why the product makes an unusual noise during operation?

Please check if the air filter is dirty / not installed properly, or there is some foreign object inside.

How to replace the filter?

Contrarotate the base cover to unlock the product. Then remove and unwrap the composite filter. Finally fit it back and turn the base cover clockwise to "Locked" status.

When should I replace the filter inside?

When the filter is used for more than 2000 hours and the indicator light keeps flashing as alert, it's time to replace a new one. The frequency might be 3-6 months, depending on the actual air quality and use of the Air Purifier.

Can I set a humidity level for the dehumidifier to shut off at?

No, but it will automatically shut off when the water tank is at capacity.

How to clean the product?

Clean it with neutral detergent, wip to dry with a soft and dry cloth. Do NOT wash it directly with water.

Why is the dehumidifier underperforming?

It performance is affected by factors such as surrounding humidity, temerature, space size, airflow speed (window / door closed or not).

How to empty the water bank?

Set the machine powered off, rotate the upper part of the body anticlockwise to remove the tank off. Take off the cover and pour the water.

Is the product battery operation?

No, it comes with a power cord and works with direct power sources.

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