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Air Purifier

Why there is odor at the air oulet?

For new machine, some odor is normal and will disappear soon; for used one, maybe it's time to replace the filter inside.

Why the air flow is significantly reduced?

Please check: 1. the filter packaging has been removed? 2. the speed is set as "Low"? 3. the air filter needs to be replaced? 4. not enough clearance space (15 inches at least) around?

Why the product makes an unusual noise during operation?

Please check if the air filter is dirty / not installed properly, or there is some foreign object inside.

How to replace the JH01 filter?

Contrarotate the base cover to unlock the product. Then remove and unwrap the composite filter. Finally fit it back and turn the base cover clockwise to "Locked" status.

When should I replace the filter inside?

When the filter is used for more than 2000 hours and the indicator light keeps flashing as alert, it's time to replace a new one. The frequency might be 3-6 months, depending on the actual air quality and use of the Air Purifier.

How many filters come in one purchase of JH01 Air Purifier?

It only comes with 1 filter.

When should I replace the JH01 filter?

When the JH01 filter is used for more than 2000 hours and the indicator light keeps flashing as alert, it's time to replace a new one. The frequency might be 3-6 months, depending on the actual air quality and use of the Air Purifier.

Why my JH01 filter looks different from the image?

The outer layer color may vary from different batches, but they are the same products.

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